Careers
Interested in cutting-edge satellite navigation and mobile technology? Fascinated by systems that help businesses manage their fleets better? Want to be part of a fast-moving business where your ideas are important and your contributions are valued? Take a look at ALK.
ALK is an acknowledged leader in mobile Satellite Navigation technology with award-winning products and services for both businesses and consumers. The company enjoys partnerships with leading companies, including Microsoft, Motorola, T-Mobile and NAVTEQ. ALK's European HQ is located in Holborn, Central London and offers a fast-paced and challenging work environment in an informal atmosphere.
Sales Account Manager
The Sales Account Manager will be responsible for managing and growing existing sales channels for a number of high-tech software products, as well as developing new ones. Primary duties will include:
- Sales
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- Develop proposals and presentations
- Negotiate deals and close sales opportunities
- Achieve significant penetration of key accounts
- Establish sales plans to increase profitable sales to key accounts
- Account Management
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- Develop and implement account management processes, including superior customer service functions, and if required, enhanced order fulfillment processes
- Managing the needs of key customers, setting up and planning commercial activities specific to the accounts
- Coordination of new product introductions within key accounts
- Generation of timely, accurate monthly forecasts
- Providing accurate and current product information to key accounts for print and web media
- Coordination with development, marketing, and logistics to enhance ongoing business initiatives
- Training of customer representatives
- Monitoring market developments and competitive threats
- Business Development
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- Identifying, initiating and implementing new business opportunities, primarily with existing customers
In addition, the Sales Account Manager may perform a variety of the following or similar duties:
- Marketing
- Product Management
- Customer Support
- Product Testing
- Fulfillment
The Sales Account Manager will be required to have:
- Experience bringing new products or solutions to market
- Strong partnership, negotiation, organizational, and presentation skills at a distribution and reseller level
- Strong communicative, charismatic, and team playing skills
- Strong comprehension of pricing, rebate, and marketing spend models
- Track record of growing existing accounts and selling products through a channel
- 2-3 years experience in the electronic consumer goods space
- Excellent communication, organization and presentation skills
- Ability to handle multiple concurrent projects in a fast-paced environment
- Enthusiasm and a positive attitude
- Ability to work under pressure and to meet deadlines
- Proficiency in MS Word, Excel, Internet Explorer, PowerPoint, and Outlook
- Flexibility, ability to work under pressure and meet deadlines
- Experience working with GPS and navigation software a plus
- Flexibility and ability to work methodically, accurately, and neatly as well as ability to handle concurrent projects, changes, and reprioritization in a fast-paced environment
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UK Mobile Operator Account Manager
The UK Mobile Operator Account Manager will be primarily responsible for managing and growing ALK�s existing relationship with a major UK mobile operator customer. Primary duties will include:
- Sales
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- Ensure successful sell in/through of software products as per existing commercial relationship
- Establish relationships/presence with all key areas of customer�s business
- Set up, plan, and execute sales with significant penetration through all of customer�s sales channels (direct retail, direct web, direct business sales, indirect business sales, indirect dealer and distribution, etc.)
- Establish plans, forecasts, and incentives to increase profitable sales
- Timely, accurate monthly forecasts and sales review reports
- Develop proposals and presentations
- Review, enhance, and execute all associated commercial activities
- Negotiate new deals and opportunities under the management's direction
- Work as a key member of the UK sales team to support, execute, and enhance channel sales strategy
- Account Management
- Manage the needs of the customer
- Set up and plan commercial activities specific to the customer
- Develop and implement account management processes specific to the customer in collaboration with ALK�s technical support, quality assurance, fulfillment, and marketing teams, including:
- superior customer service functions
- enhanced order fulfillment processes
- new product introductions
- accurate, current product information updates for print and web media
- regular communication process with customer
- adequate provisioning of retail merchandising and point-of-sale
- Coordinate with development, marketing, and logistics to enhance ongoing business initiatives
- Training of customer representatives
- Monitoring market developments and competitive threats
- Avoid conflict with existing mobile operator and corporate channels
- Supervise and manage optimal channel stock levels
- Coordinate relationships between customer and its Asian device manufacturers with ALK�s Taiwan sales and business development organization
- Business Development
- Identifying, initiating and implementing new business opportunities, primarily with existing customer
- Develop relationships customer�s key partners (resellers, manufacturers, customers, and content providers)
In addition, the UK Mobile Operator Account Manager may perform a variety of the following or similar duties:
- Marketing
- Product Management
- Customer Support
- Product Testing
- Fulfillment
The UK Mobile Operator Account Manager will be required to have:
- Thorough understanding of the UK telecommunications and retail and distribution marketplaces as well as of the e-tail and catalogue environment
- Experience bringing new products or solutions to market
- Strong partnership, negotiation, organizational, and sales skills at a distribution and reseller level
- Strong comprehension of pricing, rebate, and marketing spend models
- Strong communicative, charismatic, and team playing skills
- At least 10 years experience working with mobile operators or with a variety of distributors and resellers of electronic goods
- Track record of growing existing accounts and selling products through a channel
- Entrepreneurial mindset with excellent oral and written communication skills
- Proficiency in MS Word, Excel, Internet Explorer, PowerPoint, and Outlook
- Ability to work under pressure and to meet deadlines
- Flexibility and ability to work methodically, accurately, and neatly
- Ability to handle concurrent projects, changes, and reprioritization in a fast-paced environment
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