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Support Center

ALK�s dedicated Technical Support and Customer Service teams are here to help you.

Support is available Monday � Friday, 9am � 5pm, excluding holidays. Your questions are usually answered within two working days of receipt. You can check the progress of your question by visiting our Support Site.

CoPilot Products

Technical Support

  • For urgent questions, please call us on your Country Specific Support Number and for non urgent questions, please send email to your Country Specific Email Address and we will be happy to service your request.

Customer Service

  • If you purchased your product through a catalog, a reseller, or in a retail store, you will need to contact that seller directly for information on the order status and return policies.

Customer Service

If you have a question about your order, please contact your Country Specific Email Address and we will provide you with an update on your order status.